5 criteria for choosing your GDPR compliance software in 2025

Ease of use

It is essential that the GDPR software offers a clean and simple interface, with easily accessible menus and features visible at a glance. If the software is too complex, it could slow down compliance with GDPR requirements, which can lead to costly errors or delays in data processing.

Additionally, good software should come with clear documentation and training sessions for your teams. Responsive and knowledgeable customer support is also essential to quickly resolve any issues or answer questions about using the software.

GDPR-specific features

Consent management

GDPR compliance software must offer tools to effectively manage user consent. This includes the ability to collect, save, and update consents for different types of data processing.

Right to be forgotten and data portability

Effective GDPR software must manage the right to be forgotten, offering features to delete or anonymize personal data upon request. In addition, it must also facilitate data portability, i.e., the ability for an individual to retrieve their data in a structured and commonly used format.

Data security and confidentiality

Personal data security is paramount to GDPR compliance. The software you choose should offer robust security measures, including encryption of data both at rest and in transit.

Security features such as multi-factor authentication and access management should also be considered to prevent any leakage or misuse of personal data.

Appropriate security measures

In addition to encryption, it's essential that the software has a mechanism to monitor suspicious activity in real time, alert you of data breaches, and provide tools to respond to security incidents. Ensure the software follows security best practices and complies with international standards, such as ISO 27001.

Continuous updating and legal compliance

The GDPR, while stable, may undergo adjustments and new interpretations over time. Compliance software must be able to evolve with these changes. Therefore, it's crucial that the provider offers regular updates to ensure your business is always compliant with the latest legal requirements.

Effective GDPR software will incorporate these legislative changes and keep you informed of the updates needed to maintain your organization's compliance.

Adaptation to legal developments

In addition to regular updates, it's important that the software is designed to easily adapt to legal changes, whether at the European or national level. Good compliance software must be able to handle specific requirements, such as local regulations or recommendations from the CNIL (National Commission for Information Technology and Civil Liberties).

Support and customer service

Accessible and responsive customer support is essential for GDPR compliance management. In the event of a problem or question, it's crucial to have support that can respond quickly and efficiently. Check if the software offers 24/7 support, or at least during business hours, to resolve any urgent situations.

Customer service expertise

Customer service should also have technical and legal expertise in GDPR. Not only should they be able to resolve technical issues with the software, but they should also be able to provide advice on how to remain compliant with legal requirements, especially in complex situations.

Choose one GDPR compliance software in 2025 is an important decision to protect your users' personal data while complying with current legislation. The five criteria we've covered—ease of use, specific features, data security, ongoing legal compliance updates, and customer support—are essential to ensuring your business is compliant and your data is effectively protected.

Remember that compliance GDPR is not limited to the tool you choose, but must also be accompanied by a corporate culture focused on data protection and transparency towards users